Shipping policy

Processing Time:

Orders are processed within 2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times:

We offer the following shipping methods:

• Standard Shipping: 1–5 business days.

• Expedited Shipping: 1–3 business days.

Delivery times may vary depending on your location and the shipping method selected.

Shipping Charges:

Shipping fees are calculated at checkout based on the weight of your order and your delivery location.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s website.

Issues with Shipping:

If your order is delayed or there is an issue with your shipment, please contact our customer service team at info@gillianandco.co.za. We will do our best to resolve any issues promptly.